Shipping costs are determined by region. We ship with USPS for most countries, with a few exceptions.
We've set a predetermined list of available countries based on user demographics. If your country isn't on the list, please send us a message.
We don't accept returns or exchanges. That said, if there are issues with the product you received, our team will ensure these issues are resolved.
Our policy lasts 30 days. If 30 days have passed since the delivery of your product, we can't offer you a refund or exchange.
At Teacaps, we prioritize product experience. If you have any issues with your order, please don't hesitate to send us a message.